Want to make your organization more customer empathic but are not sure where to start?
Want to reinforce your own leadership in driving the change within your organization?
Need to develop a customer-centric brand vision and/or translate it into a superior customer experience?
Struggling to translate your brand vision and customer knowledge into actual projects and integrated communication plans?
We help you ...
- structure the approach leveraging proven tools, methods and best practices
- ask yourself the right questions
- work out solutions and plans.
- develop roadmaps
- engage your organization
How we work...
In line with our core belief, all our missions start with a thorough intake to ensure we develop empathy for your business, specific needs, issues and challenges and offer the approach and type of partnership that best meets the needs and size of your organization.
Depending on the client and/or project, our interventions include:
- Leading the project ourselves in close relationship with a project sponsor
- Coaching you and your team
- Organizing workshops with your teams to work together on specific projects.
Delhaize, Disneyland Paris, Bel, Le Soir, Armonea, Upignac, eBay, Smartbox, Kwintet